Elevators are among the tremendously useful inventions of the modern era. Indeed, buildings would have never reached even half of the astronomical heights they have attained in the elevator’s absence. Along with being a modern necessity, however, elevators can be incredibly dangerous when not properly maintained. Although a shoddy cable breaking is the most worrisome concern, even more minor failures in elevator upkeep can lead to injury. Indeed, the smaller risks posed by poor elevator maintenance were at the center of a recent decision from the Georgia Court of Appeals, Hill v. Cole CC Kennesaw GA, LLC.
Hill arose from a trip and fall accident at a building where the plaintiff was employed. On the day of the accident, an elevator repair technician employed by Kone, Inc. performed preventative maintenance work on the elevator at issue as well as three others located in the building. At around 5 p.m., after purportedly completing this maintenance work, the technician left. However, about five hours later, the employee entered the elevator with a coworker. The trip was uneventful except that when the elevator reached the desired floor, the base of the elevator did not line up with the edge of the floor. Unaware of the mis-leveling issue, the plaintiff tripped while exiting and hit her head against a metal pole located inside the elevator. The plaintiff’s coworker pressed another button and was returned to the lobby, where she sought assistance for the plaintiff. After this string of events, which included the plaintiff’s journey to the emergency room, a different building occupant noticed the leveling problem and reported the issue to management.